I-WayHost.NET provides 24 x 7 monitoring of our customer servers, our network status and our connectivity to upstream backbone providers. Our technicians identify potential issues and provide resolution before any problems occur

Both our Servers and our multiple backbone connections are monitored around the clock. Our custom made monitoring and control software alerts our network support personnel whenever a problem with a Server is detected. Remedial actions include further testing and identification of the problem, process termination and restart, soft reboot or hard reboot. Often, a problem with the Server is corrected within minutes from the time it occurred.

We also have a world class team of highly skilled professionals to provide you after sale service. We have a 24/7 customer care system. We believe that customers are the heart of our business so we work to the best of our ability to satisfy our customers and clients. Apart from this we also provide a customer account on our website, which have a life long validity. Here you can get all the detail reports of the work done by us for you, your transaction record, your site's status record, log files of your site, etc. When your site is under development, you can even get the status of your project from this account. We also act as a life long web-related advisor for your business. So no matter what you need, where you need or when you need, just remember that we are only a phone call away.

CUSTOMER CARE CONTACTS

PHONE - +91 (33) 31031075
EMAIL  - customer_care@i-wayhost.net 
 

Why I-WayHost?

After Sale Service

".. I really wants to say !! thank you for your prompt replies.  I have had great support quick replies and immediate attention. Thanks again for your solid support!."

.... a Customer :)